My insurance company also denied the Rituxan treatments since it has not
been FDA approved for AIHA (I was not on Medicare at that time.) I called
the company that makes Rituxan and they have a program (SPOC - Single Point
of Contact) that will help fight the insurance company, then if that doesn’t
work, they have another program that will help pay for the drug if the
qualifications are met.
Here are the numbers listed on their website -
http://www.biogenidec.com/site/022.html:
RITUXAN Customer Service
Customer Service:
800-551-2231 - 7:00 am - 5:00 pm (PST)
Medical Information:
800-821-8590 - 8:00 am - 5:00 pm (PST)
Product Safety/Adverse Events:
650-225-7541
24 hour/7 day message line with pager, 8:00 am - 6:00 pm (PST)
Single Point of Contact (SPOC) Reimbursement:
888-249-4918 - 6:00 am - 5:00 pm (PST)
Since the drug company tried to get my insurance company to pay and they
still refused, the doctor’s office is suppose to be reimbursed or at least
have replacement rituxan sent to them. It was several months before the
doctor’s office received the replacement, but they did get it. My insurance
did pay for the administration of the drug.
I wish you all the luck in the world.
Faye Price